Shipping Policy
We strive to process and ship orders efficiently while ensuring quality in every personalized product. Please review our guidelines below:
Final Order Approval
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Your order will not be finalized until you provide final approval.
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Charges to your account will be made once final approval is received and your item has shipped.
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Large orders may require a 50% deposit, which will be noted in your quote if applicable.
Shipping Details
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Processing Time: Orders will be shipped within 7–10 business days after the final proof is approved.
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Rush Orders: Expedited processing and shipping options are available for an additional fee. Please inquire for details.
Shipping Fees:
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Small Orders: Shipping fees are included in the price of the item ordered.
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Larger Orders: Shipping fees are based on weight or size and will be incorporated into your quote.
If you have specific shipping requests or deadlines, please contact us before placing your order. We’ll do our best to accommodate your needs!
Damage & Lost Shipment Policy
We take care to ensure your orders arrive in perfect condition. If your package is damaged or lost:
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Damaged Items: Contact us at weareksjdesigns@gmail.com with photos within 48 hours of receipt for a replacement or refund.
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Lost Shipments: If tracking confirms a lost package, we will work with the carrier to resolve the issue.
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Shipping insurance may be available for an additional fee—please inquire before placing your order.